Lacey Hayes

“Lacey went above and beyond to make my stay at the Conrad Las Vegas exceptional. Not only did she find me a better rate after booking, saving me money, but she also secured amazing perks like a room upgrade with a better view, early check-in, and free breakfast. Her personalized recommendations and VIP treatment—including a thoughtful welcome letter and delicious macarons—made me feel truly special. I wouldn’t hesitate to book with Lacey again for her outstanding service and attention to detail!”

I can’t thank Lacey enough for her exceptional service once again! She worked her magic and secured a complimentary upgrade to a 1-bedroom suite for our stay, along with a thoughtful welcome amenity kit. Her attention to detail and dedication to making our trips memorable never go unnoticed. Highly recommend.

Lacey is the best and she has a true passion for travel! She truly cares about her clients and goes the extra mile to ensure we are happy. We are experienced travelers and cruisers, however, our journeys in the past 23 years never had us visiting anything pertaining to Disney. Lacey easily navigated us through all things Disney, provided amazing recommendations, quickly answered all of our questions, and always kept us up to date on any changes and some great last minute advice as we were packing. She was the easiest and kindest travel agent we have ever worked with. We love and greatly appreciate that she kept our preferences and dietary needs in mind. The whole process working with Lacey from selection, to booking to finishing the trip was incredibly easy and we did not experience any stress - which was a bonus! We will be booking future trips with Lacey and highly recommend her to all of our friends, family and colleagues.

I can't thank Lacey enough for making our Disney Wish cruise an unforgettable experience. From the moment we booked, they went above and beyond to ensure everything was just right. Thanks to their expertise, we were able to secure an amazing stateroom with a fantastic balcony view, which made our trip even more special. The room was spacious, beautifully appointed, and perfectly located, making it a true home away from home. Additionally, they were able to arrange preferred early dining seating for us, which was a game-changer. We never had to wait long for a table, and having the first seating meant we could enjoy dinner without worrying about our son getting overly tired. Their attention to detail and dedication to making our cruise perfect really stood out. If you’re planning a Disney cruise (or any trip, for that matter), I highly recommend working with Lacey. They truly made our vacation stress-free and magical!