Lisa Verbeck

We recently returned from a dream family trip to Japan, and Lisa, our travel advisor, truly exceeded every expectation. She curated an unforgettable itinerary for our family of four in honor of our twins’ 21st birthday and our 25th wedding anniversary. Every one of the four hotels she selected was perfectly located, filled with thoughtful amenities, and even included complimentary breakfast—making each stay comfortable and stress-free. Transportation was seamless: airport pickups, train, and bullet train tickets, and even local taxi suggestions were all expertly arranged. Lisa provided us with incredibly helpful travel tips and recommended the best apps for navigating Japan, along with luggage transport services that made moving between cities effortless. We enjoyed three excellent tours—one in Tokyo and two in Kyoto. Although private options weren’t available due to our late booking, the small group bus tours Lisa secured were intimate, informative, and thoroughly enjoyable. Lisa’s value as a travel advisor was undeniable. Having used travel agents before, I can confidently say no one has ever come close to the level of care and attention she provided. She went above and beyond, making what was already a bucket list trip the best vacation we’ve ever had. We’ve already recommended her to several friends who saw our Japan posts on social media!

We had such a fabulous adventure and journey from start to finish! We loved all of our excursions, sight seeing, and destinations. I think Matt mentioned that our top 3 were the helicopter ride (despite Matt’s anxiety), snorkeling in the Great Barrier Reef, and experiencing the beauty and elegance of Hayman Island. I mean, just spectacular on so many levels.

Again, we are so grateful for your expertise and guidance, and want to thank you for everything. Want to add that all of our transfers, rides, and transitions were absolutely flawless and seamless. I believe this is a testament to your planning and diligence.

It was great working with you Lisa and will definitely refer friends and family to you if anyone ever inquires about going to Australia/NewZealand.

Lisa was a big help to us. She made sure we got discounts and all of the extra credits they we were entitled to. Always making sure things were handled to make our experience less stressful, thank you Lisa

I am writing to express my gratitude for the exceptional service you provided in planning and booking our recent France vacation. Your expertise, attention to detail, and personalized approach made the entire process seamless and enjoyable. From the outset, you listened attentively to our preferences and requirements, ensuring that every aspect of our trip was tailored to our tastes and needs. Your prompt and professional responses to our queries and concerns, both big and small, were incredibly reassuring. It was evident that you were genuinely invested in making our vacation memorable and stress-free. The tips and insights you shared about the destinations we visited were invaluable and greatly enhanced our experience. Moreover, your assistance in navigating the complexities of travel arrangements, especially in these challenging times, was exceptional. Thank you once again for your outstanding service and dedication. We are already looking forward to planning our next family adventure with you.