Sarah Phelps

We worked with Sarah to book our trip to Japan over Christmas and New Years. We were struggling to find hotels that would offer us the experience we wanted but Sarah managed to curate the most incredible trip for us. In particular we had struggled with getting accommodation in Niesko that wasn't part of a six night block over Christmas. Sarah was able to get us in for three nights in the most incredible hotel that we hadn't even found in our own research! As well as giving us advise on making dinner reservations and how to get to / from the airport to the hotel, sharing bus and train timetables, letting us know what would require advance booking and what would be fine for walk ups. She even booked the onsen for us in the hotel for our first night! Outside of our Niesko trip, Sarah also helped us find a Michelin Key Ryokan and a more budget friendly hotel in Kyoto and Osaka. She gave us plenty of tips on when to book trains over busy travel periods and she assisted with booking a kaiseki dinner for us as part of our Ryokan. Most importantly Sarah followed up with us after our trip to ensure everything went smoothly! She wants to ensure that everything went as expected, which just shows the high touch experience you will get booking through her

I had the pleasure of working with Sarah Phelps for my recent trip to Mexico City and Puebla, and I couldn’t be more pleased. Sarah arranged everything with such care and attention to detail, from booking me into well-located hotels with excellent deals to ensuring I received great perks like free breakfasts and a $100 credit to spend at the restaurants. She also organized daily tours and activities that were interesting, enjoyable and perfectly suited to my pace. The airport transfers were seamless, with a kind and professional driver in a luxury car, and my ground transportation between cities was handled by a wonderful local guide who made sure I arrived safely and comfortably. Sarah's expertise and dedication made this trip stress-free and truly memorable. I highly recommend her services.

Sarah was kind and patient.

Sarah Phelps has a real knack for finding the perfect hotel in the perfect location. She's always quick to respond to questions and concerns, and she's eager to make sure that everything goes smoothly. I'm the coach of a soccer team that traveled all the way from Los Angeles to Denmark and Sweden for a tournament, and she is responsible for planning and organizing a trip of a lifetime for our large group of parents and players. I can't recommend her more highly. We will definitely use Sarah again.