Sarah Phelps

Sarah made my February ski and city trip to Japan a resounding success! As a first-time travel planner user, I was impressed by her dedication to understanding our travel style and priorities, which she then expertly used to craft our perfect itinerary. Sarah's expertise in Tokyo was immediately evident. She provided a selection of hotel options, ultimately guiding us to the perfect choice – exceeding our expectations with fantastic perks. Her recommendations for activities and restaurants were outstanding, blending popular favorites with delightful hidden gems that truly enriched our experience. The ski portion of our trip in Hokkaido presented its own set of challenges, but Sarah's resourcefulness shone through. She leveraged her local connections to secure excellent accommodations, restaurant reservations, and seamless transportation. Traveling to a country as culturally diverse and geographically distant as Japan can be daunting, but Sarah made the entire process remarkably stress-free. Her patience, unwavering support, and meticulous planning alleviated any anxieties. I'm incredibly grateful for her assistance and look forward to working with her again for my future travels, both in Japan and beyond.

We worked with Sarah to book our trip to Japan over Christmas and New Years. We were struggling to find hotels that would offer us the experience we wanted but Sarah managed to curate the most incredible trip for us. In particular we had struggled with getting accommodation in Niesko that wasn't part of a six night block over Christmas. Sarah was able to get us in for three nights in the most incredible hotel that we hadn't even found in our own research! As well as giving us advise on making dinner reservations and how to get to / from the airport to the hotel, sharing bus and train timetables, letting us know what would require advance booking and what would be fine for walk ups. She even booked the onsen for us in the hotel for our first night! Outside of our Niesko trip, Sarah also helped us find a Michelin Key Ryokan and a more budget friendly hotel in Kyoto and Osaka. She gave us plenty of tips on when to book trains over busy travel periods and she assisted with booking a kaiseki dinner for us as part of our Ryokan. Most importantly Sarah followed up with us after our trip to ensure everything went smoothly! She wants to ensure that everything went as expected, which just shows the high touch experience you will get booking through her

I had the pleasure of working with Sarah Phelps for my recent trip to Mexico City and Puebla, and I couldn’t be more pleased. Sarah arranged everything with such care and attention to detail, from booking me into well-located hotels with excellent deals to ensuring I received great perks like free breakfasts and a $100 credit to spend at the restaurants. She also organized daily tours and activities that were interesting, enjoyable and perfectly suited to my pace. The airport transfers were seamless, with a kind and professional driver in a luxury car, and my ground transportation between cities was handled by a wonderful local guide who made sure I arrived safely and comfortably. Sarah's expertise and dedication made this trip stress-free and truly memorable. I highly recommend her services.

Sarah was kind and patient.