Michael Gulas

Michael was great. He was super helpful and responsive. He answered all of my questions accurately and timely and was able to get us a great deal on the cruise.

From the moment I began the booking process, Michael was attentive, proactive, and incredibly communicative. He ensured every detail was handled with care, making the entire experience seamless. Throughout the booking process, Michael went above and beyond to ensure my expectations were met. What really stood out to me was his thoughtful follow-up. Not only did he ensure that my reservation was perfectly in order, but upon arrival, I was greeted with a hand-written note that was both thoughtful and personal, along with a lovely welcoming gift. These small touches really made a difference, and they reflect his dedication to providing an exceptional booking experience. Michael’s proactive approach and clear communication made the entire experience stress-free. His attention to detail and professionalism throughout my stay made all the difference. I highly commend his efforts and recommend him to anyone looking for a smooth and excellent booking experience.

Working with Michael was a pleasure. We loved the hotel and restaurants that he suggested! He worked his magic to ensure our rooms had lovely views and welcome amenities. The cuisine was excellent, and we enjoyed our private car excursions to Sintra and Cascais. We look forward to working with Michael again!