Curator’s statement
In June 2022, we embarked on our first family trip since the onset of the COVID-19 pandemic. This journey was also significant as our first with our family of five. The Grand Velas Riviera Maya alleviated the typical stresses associated with traveling with three young children. The accommodations were spacious and opulent, the staff attentive and the resort grounds offered just the right amount of child-friendly activities. This created an idyllic, luxurious all-inclusive retreat for our family and I highly recommend it to my clients.
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Our recent family vacation at the Grand Velas Riviera Maya was our first since the start of COVID-19, and it was an unforgettable experience that surpassed all our expectations.
From the moment we arrived, we were captivated by the hotel's stunning grounds. The meticulously maintained landscapes, lush greenery and pristine pools provided a picturesque backdrop for our family adventures. Our room was spacious, elegantly designed and impeccably clean, offering us a comfortable and luxurious home away from home.
One of the most notable aspects of our stay was the exceptional service. Every staff member we encountered went above and beyond to ensure our comfort and satisfaction. Our personal concierge, Katherine, deserves special recognition for her outstanding attentiveness and kindness. She anticipated our needs, provided helpful recommendations and even surprised our five-year-old with balloons and a cake for his birthday. Her thoughtful gestures and warm demeanor made our trip truly special.
We celebrated my son's 5th birthday while in Riviera Maya, and when we arrived the room was decorated for him!; Kid at Pool
The pool areas were a highlight for both kids and adults. The family-friendly pools offered endless hours of fun, and the attentive pool staff ensured our safety and enjoyment. A minor incident involving our son's toe was handled with promptness and care, leaving us impressed by their professionalism. The beach, although a bit rocky, provided a scenic spot for swimming and relaxation.
; We used the hotel's babysitting service and got a sitter so that we could enjoy the amazing restaurant Cocina de Autor- a dining experience led by two Michelin Star chefs.
As someone who typically avoids all-inclusive hotels, I was pleasantly surprised by the Grand Velas Riviera Maya. The food was exceptional, with diverse options and flavors that delighted our palates. The service was impeccable, and the overall ambiance exuded luxury and sophistication. There was never a hint of the cheesiness I often associate with all-inclusive resorts.
Drink at Pool; Popsicle at Pool
In conclusion, our family vacation at the Grand Velas Riviera Maya was an absolute dream come true. The combination of stunning scenery, luxurious accommodations, exceptional service and delicious food created an unforgettable experience. We are already eagerly anticipating our return to this extraordinary resort.
Need to know
I highly recommend Grand Velas Riviera Maya for a wide range of clients seeking a luxurious all-inclusive escape. Whether it's a family-friendly vacation in the spacious ambassador suites, a romantic honeymoon in the secluded zen grand or a sophisticated couple's retreat in the grand class suites, this resort offers something for everyone. With its stunning location, impeccable service, delectable cuisine and attentive staff, Grand Velas Riviera Maya is the perfect choice for your next luxury all-inclusive vacation. I'd be delighted to help you plan the perfect getaway!
This trip report is part of our ongoing series on travel to Mexico. In need of further inspiration? Check out Martha Pearlstone's guide, 10 Memorable Experiences in Mexico City.
Travel Advisor
Carly Dardano
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