James Besteman

James was thoughtful about every detail of our stay from location to service, quality of rooms and dining options. He even welcomed us with a birthday cake and fruit delivered to our room. When we were selecting hotels he had a deep knowledge of what was available and the pros and cons of each and was super thoughtful about finding something that met our needs and ensured we would have a great experience. He also helped us with a last minute hotel change in Prague when we weren’t happy with our first choice (which we made without him, a mistake we won’t make again!). I plan to use James for all future hotel bookings!

James is the perfect travel Sherpa and concierge in one - an exemplary guide. We highly recommend him!

James made the booking process extremely simple and seamless. Thanks to his relationship with the hotel, he was able to secure a room upgrade for me at check-in, as well as complimentary daily breakfast and a £100 food and beverage credit. I would definitely book with him again!

James was more than helpful. We never have much spare time to look into anything (trips) so he took the reins and came back to us with places and numbers and we made the choice. I have plans to use James and his knowledge of travel again in the future.