Aileen Chan

We had a fantastic booking experience with Aileen Chan, and we enjoyed also the bonuses which came with our booking. We were particularly impressed with how convenient and easy it was to extend our stay when our flight was postponed due to unexpected weather conditions. We would recommend Aileen Chan to anyone who is looking for a reliable means to book their stay.

Aileen booked this hotel for me, highlighting its exceptional features and the exclusive perks she could arrange—and I must say, her choice was spot-on! She also meticulously planned my 3-day itinerary in Berlin, which exceeded all my expectations. I was amazed at how much I was able to experience in such a short time, with every moment thoughtfully curated to make the trip unforgettable. Her organizational skills are unparalleled. She is detail-oriented, and resourceful, and demonstrates a remarkable ability to tailor plans to individual preferences. Working with her was an absolute pleasure—she’s professional, personable, and efficient. I couldn’t be happier with the experience she provided and would highly recommend her expertise to anyone planning a trip!

Aileen Chan, our Travel Advisor, exemplifies professionalism and dedication. From the very beginning of our travel planning process, she offered invaluable insights and curated hotel package options tailored to our specific needs, drawing from her extensive experience in the industry. Her genuine sincerity and commitment to our satisfaction made our trip to Shanghai not only enjoyable but also seamless and memorable. I wholeheartedly recommend Aileen to anyone seeking a knowledgeable and supportive travel advisor who truly cares about crafting the perfect travel experience.

Regarding the service provided by the travel agent, Aileen Chan, I feel lucky to have had her as a travel advisor. I felt like I was traveling with the supper from a friend who was always looking after me to make sure I was receiving the services that I had paid for. The choices of hotel that she recommended were all excellent and great value for money, with perks at the hotel such as free upgrades and hotel credits, that I used at the restaurants of the hotel. I could not recommend Aileen enough, she cares for her clients and it shows in the quality of her services.